Rosie Weisencrantz
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Delivery & Packaging



Delivery

Items are usually dispatched within 48 hours of receipt of order. If there is a delay you will be informed and given the opportunity of cancelling your order.

Gift wrapping Service

All items of jewellery come in our own beautiful black and gold embossed presentation boxes. The necklace and bracelet boxes are also lined with sumptuous black faux fur.
For an extra charge of 3.00 we will also lovingly giftwrap your item in tissue paper, vintage style gift wrap and satin ribbon.

Returns

If you are not totally satisfied with your purchase for any reason please return the item within 7 days of delivery and we will refund your money. We can only accept items that have not been worn, used or altered in any way.

We recommend that you return items via registered mail. Please ensure that there is a sufficient postage postage insurance to cover the value of the goods in transit as we cannot accept liability for goods lost or damaged in transit.

Please note that return postage will only be refunded if you have been sent a faulty item, in which case reasonable postage costs will be reimbursed.

 

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